Order Cancellation Policy
Conditions for Order Cancellation
Cancellation Policy Before requesting an order cancellation, we invite you to contact us at: info@uzoshop.co.il If you still wish to cancel, please fill in your details in the form on the left, and we will get back to you as soon as possible. Right to Cancel The consumer may cancel a transaction within 14 days from the date of receiving the product or from the date of receiving the disclosure document, whichever comes first. Cancellation Fees For canceling the transaction, you will be charged a cancellation fee of 5% of the total purchase amount or 20CAD, whichever is lower. Product Return The product should be returned in its original packaging, with complete contents and undamaged, as far as possible. Refund Upon receipt and inspection of the product, a refund will be issued to the original payment account in accordance with the law. Exceptions to Cancellation Rights The following purchases will not constitute grounds for cancellation: a. Underwear products; b. Personal care and cosmetic products; c. Products intended for recording, copying, or duplication that have been opened by the consumer; d. Products that were specially manufactured or assembled for the consumer; e. Any product that was opened and upon opening lost its value or integrity. Continued use of the website constitutes full agreement to these transaction cancellation terms.
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